The AI-native platform for your business sales & ops

What were the main challenges your team faced before using Wandero?

One of our biggest challenges was responding to client requests both quickly and in enough detail. Our team works with a large amount of information across emails, Google Drive, itineraries, supplier documents and internal resources. Consequently, finding the right information and compiling a complete response or itinerary could sometimes take significant time.

How has Wandero changed the way your team works, and what has been most valuable so far?

Wandero has significantly improved our overall efficiency and productivity. Having an AI agent that can draft emails, research information, and prepare the documentation needed for a specific client while our staff focuses on other tasks has been particularly valuable. It allows our team to work on multiple client requests simultaneously without compromising the quality or detail of our responses.

The itinerary builder and client presentation are also a major plus. They allow us to create polished, professional itineraries efficiently, and the presentation itself has been very well received by our clients.

Overall, Wandero has helped us reduce the human resources required for many repetitive and time-consuming tasks, allowing us to focus our team where their expertise and personal attention bring the most value.

What would you say to another travel company considering Wandero?

I would definitely recommend giving it a try, particularly for travel companies dealing with a high volume of customized requests and information spread across different systems. It can save a considerable amount of time, improve the quality and presentation of client responses and proposals, and help your team focus more on the client and the travel experience rather than on searching for information.