Partner requests arrive incomplete
B2B inquiries often need clarification, research, supplier checks and several iterations before the program is ready to quote.
For DMCs
Destination management company (DMC) software for partner requests and local operations
Destination management company (DMC) software that carries each partner request from the inbox through program, quote, revisions, documents and follow-ups, using your own supplier catalogue and policies.
Updated
Who it is for and what it does
Wandero is an AI Sales & Ops desk for destination management companies (DMCs): inbound operators that sell local expertise to travel agencies, tour operators and other trade partners. It brings partner requests, local supplier knowledge, programs, quotations, revisions, documents and follow-ups into one workspace, so the team can answer faster without rebuilding context. Teams can require approval before pricing or messages go to partners and suppliers.
Local knowledge lives in many places
Supplier details, rates, preferred experiences, operating notes and past decisions are spread across inboxes, files and individual memory.
Revisions create pricing risk
A change to accommodation, transport, activities or timing must be reflected consistently in the program, the quote and the partner communication.
How the connected workflow works
Wandero carries context from the initial request through preparation, review, and the next operational action.
- Step 1
Organize the partner inquiry
Bring the request, previous messages, attachments, account context and missing questions into one working session.
- Step 2
Prepare the destination program
Research options, use the DMC's own supplier catalogue and operating notes, structure the program, and prepare pricing and proposal materials.
- Step 3
Review commercial details
Let the responsible team member check the program, pricing, inclusions, exclusions and outbound communication.
- Step 4
Carry context into operations
Keep the accepted program, supplier details, files, messages and follow-ups connected as delivery approaches.
Worked example: a partner revises a quoted group program
Illustrative example
A partner agency has a quoted five-day group program and asks the DMC to swap one hotel, add an evening activity and move the arrival by one day.
- Step 1
Read the revision in context
Wandero reads the partner's message beside the current program, its files and earlier messages, and lists what the change touches: dates, the hotel, the activity and transfers.
- Step 2
Check local supplier options
It looks for the replacement hotel and the activity in the DMC's own supplier catalogue and in connected inventory, and notes which supplier terms apply.
- Step 3
Update the program and the quote together
It revises the program and pricing from the same version, applies the DMC's own pricing logic, and marks anything that still needs supplier confirmation. The travel quotation guide covers this step in more detail.
- Step 4
Prepare the partner and supplier messages
It drafts the revised proposal for the partner and the requests to the affected suppliers. Each one can wait for approval before it is sent.
This walk-through is illustrative. The request is invented, and it shows the order of the work, not a customer result or a guaranteed timing.
See it in the product
Real Wandero product captures. The companies, travelers, prices and bookings in them are sample data.
Capabilities in this workflow
These capabilities are designed for destination management companies and inbound operators that work with trade partners and stay connected to the rest of the operation.
Partner inquiry coordination
Keep partner messages, requirements, files and ownership visible across the team.
Local supplier context
Use the DMC's supplier catalogue, operating guidance and previous work when preparing a new program.
Program and quotation creation
Build and revise structured programs, pricing and shareable proposals from connected context.
Document and follow-up work
Prepare spreadsheets, PDFs, forms, contracts, reminders and partner replies within the same workflow.
From a Wandero customer
“You will probably bring it onboard to attack one specific issue and realize it can boost your company's productivity in multiple other aspects.”
People remain in control
Automation should make the work faster without hiding important decisions or removing accountability.
- Keep local supplier rules and company policies available to the work.
- Require human review for pricing, partner commitments and external communication.
- Make the latest program, documents, decisions and action history visible to the team.
Wandero completed an independent CASA Tier 2 security assessment by TAC Security. The Security & Trust page explains the validation and how connected-account access is authorized and revoked.
What to test in DMC software
Partner requests are detailed and change often. Test every shortlisted product on one difficult partner request and one revision.
A real partner request
Bring a request from your own inbox, with attachments and missing details, and see what the tool asks and prepares.
Your supplier knowledge
Check that your own supplier catalogue, rates and operating notes can be used next to connected inventory.
A revision to a quoted program
Change one service and see whether the program, the price and the partner message all update from the same version.
Partner-ready output
Look at the proposal or program the partner would receive, and check that it follows your format and terms.
Control and history
Confirm which actions pause for approval and that decisions stay reviewable for the team.
Frequently asked questions
What is destination management company (DMC) software?
DMC software helps a destination management company handle trade partner requests, local suppliers, programs, quotations, revisions and operations. Wandero focuses on the work between the partner's request and the approved proposal, and on the follow-ups after it.
What kind of DMC work can Wandero support?
Wandero is designed for connected work around partner inquiries, destination research, supplier context, programs, quotations, proposals, files, CRM state and follow-ups.
Can a DMC keep its own supplier information in the workflow?
Yes. Wandero can use the company's own supplier catalogue and guidance alongside connected hotel and transfer inventory.
Can partner-facing proposals be reviewed first?
Yes. Review and approval can remain required before consequential documents or messages are shared externally.
Does Wandero offer a fixed DMC plan?
No fixed public tier is currently published. Pricing is prepared after reviewing the DMC's workflows, systems, users and operating requirements.
Related Wandero resources
Prepare travel quotations without separating pricing from the trip
Connect inquiry details, supplier options, itinerary content, pricing, inclusions, exclusions, proposal files, revisions, and approvals in one workflow.
Build travel itineraries from the conversation and company context
Create, price, revise, and share client-ready travel itineraries using inquiry context, connected inventory, and your own supplier catalogue.
Turn travel inboxes into an organized operating queue
Connect Gmail, Outlook, Zoho, and WhatsApp so travel inquiries, supplier messages, drafts, files, ownership, and next actions share the same context.
Tour operator software for connected sales and operations
Coordinate inquiries, suppliers, pricing, itineraries, proposals, CRM, documents, and follow-ups in one AI Sales & Ops desk for tour operators.
Wandero pricing
See how custom pricing is scoped for each travel or hospitality operation.
Security & Trust
Review Wandero's independent CASA Tier 2 assessment and how connected-account access is authorized.
